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The TQM Journal

Emerald

AJG 1ABDC B
Abstract coveragesee Methodology
Recent paperssorted by most recent
PaperYearCitations
From e-service quality to repurchase intention: the mediating roles of e-customer satisfaction and e-WOM
Ala' Omar Dandis et al.
20261 citations
Guest editorial: Addressing technological innovations, health events, and social needs to achieve quality in education
Fernando Gonzalez-Aleu & Manuel F. Suárez-Barraza
20260 citations
The effect of supply chain analytics on supply chain performance: the mediating effect of supply chain ambidexterity and supply chain transparency
Ayman wael Al-khatib & Moh'd Anwer Al-Shboul
20260 citations
How does innovation affect performance in the supply chain? The mediating roles of supply chain collaboration and digital transformation
Qingyun Yang et al.
20260 citations
Mapping guests’ e-complaints in peer-to-peer accommodation sector: voices from Cyprus
Mehmet Bahri Saydam et al.
20260 citations
Steering socially sustainable behaviour: how digital platforms can drive sustainable mobility
Noopoor Misal et al.
20260 citations
Lean Six Sigma competency frameworks: evaluating the competencies required for the Lean Six Sigma Black Belt
Willem Salentijn et al.
20260 citations
Driving factors and moderator in adopting blockchain for quality management in the smallholder supply chains
Ping‐Kuo Chen & Alexa Mae F. Solis
20260 citations
The interplay between Green Lean Six Sigma practices in the Industry 4.0 era: an engineering perspective
L. Thiruvarasu Letchumanan et al.
20260 citations
The impact of self-service technologies on food services operations
Rebeca Santos Serafim et al.
20260 citations
A quarter century of studies on customer experience in restaurants: a systematic literature review and research agenda
Angelo Bonfanti et al.
20260 citations
Evolution of research themes in quality management: past, present and future perspectives from Portugal
José Carlos Sá et al.
20260 citations
Crowdshipping for last-mile delivery in the sharing economy and crowdsourced quick commerce
Shahryar Sorooshian
20260 citations
Impact of digital inclusion, social innovation and social resilience in enhancing firm performance
Anshu Kumari & Manish Tiwari
20260 citations
Retraction notice: The effect of experience quality on customer perceived value and customer satisfaction and its impact on customer loyalty
Unknown
20260 citations
Exploring the relationship among lean manufacturing practices, supply chain integration, agility and corporate sustainable performance: evidence from Tunisian companies
Ali Zaidi et al.
20260 citations
What drives consumer engagement in live streaming commerce? A socio-technical systems and trust configuration approach
Andri Dayarana K. Silalahi et al.
20260 citations
Firm performance through knowledge oriented leadership: do the roles of knowledge management capability and innovation ambidexterity matter?
Jnaneswar K
20260 citations
Operational excellence themes: past, present and future
Jiju Antony et al.
20260 citations
Integrating quality 5.0 approaches for the future of quality management
Vimal Kumar et al.
20260 citations

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