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International Journal of Services and Operations Management

Inderscience Publishers

Operations & Tech
AJG 1
Abstract coverage—see Methodology
Recent paperssorted by most recent
PaperYearCitations
Beyond parcels: exploring the service quality-driven paradigm of customer satisfaction in the courier sector
Weng Kar Foo & Jeffrey S.S. Cheah
20261 citations
An examination of the association between green HRM practices and pro environmental behaviour: prism of AMO theory
K. Vanisri & Prabir Chandra Padhy
20260 citations
An investigation of passenger service satisfaction with international airports: evidence from Vietnam-Taiwan direct flights at Tan Son Nhat International Airport
Nam Tien Duong
20260 citations
Extended UTAUT model to understand the role of computer anxiety and work-life quality in faculty adoption of online learning in higher education institutes
Vishnu Lal & G. Varaprasad
20260 citations
A scientometric analysis of the relationship between entrepreneurial marketing and SME performance for long-term sustainability
R. Manigandan
20260 citations
Analysis of the implementation of the LSS approach in Moroccan services: benefits, tools, difficulties, critical success factors
Siham Alami Chentoufi & Abdelali En Nadi
20260 citations
Exploring electronic gadget buying behaviour in India: a social media approach
Surbhi Goyal & N. Kaur
20260 citations
Incorporating robust and quasi-robust optimisation methods to model the relief distribution problem under uncertainty
Israa Ismail
20260 citations
Enhancing the POLCA production control system by indirect load
Fernando José Gómez Paredes et al.
20260 citations
Influence of blockchain technology on open banking: a scoping literature review
Baiju J. Nair et al.
20260 citations
Supplier development for sustainability in the healthcare supply chain: an empirical study of a developing country during COVID-19
Nooshin Ghanbari et al.
20260 citations
Assessing the factors influencing Healthcare 5.0 readiness
Urmila Natarajan & M. Suresh
20260 citations
How lighthouse companies are pioneering Indonesia's Industry 4.0 and 5.0 revolution A soft system methodology approach
Totok Kurniawan et al.
20260 citations
How Lighthouse Companies Are Pioneering Indonesia's Industry 4.0 and 5.0 Revolution A Soft System Methodology Approach
Totok Kurniawan et al.
20260 citations
Adoption and usage of digital banking services: a rural Indian perspective
Gayatri Samantaray & Pushpendra Khandelwal
20260 citations
Recent review on non-instantaneous deteriorating items in inventory models (2006-2022)
Anthony Limi et al.
20260 citations
Unveiling the dynamics of product service systems: insights from digital platform ecosystems and customer engagement perspectives
Luke Treves et al.
20260 citations
Usability of e-commerce as a digital platform: resilient food supply chains amid COVID-19
Mohammad Alawamleh & Lana Mohannad Al Twait
20260 citations
Productivity assessment for academic institutions using DEA-Malmquist productivity index
Geo Kuruvila George & Georgy P. Kurien
20260 citations
The integration of retail supply chain and Industry 4.0 - a bibliometric analysis and insights for future research
S. Yamini
20260 citations

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