Purpose This study examines how accessibility for people with disabilities has been configured at Rock in Rio, with a focus on the 2024 edition and its alignment with ABNT NBR 9050:2020 in shaping conditions of presence. Design/methodology/approach The study adopts a qualitative historical case study design, combining documentary analysis, a literature review, and semi-structured interviews with attendees with disabilities. The analysis was structured around analytical dimensions derived from ABNT NBR 9050:2020. Findings Accessibility measures have expanded over time, but continue to be characterised by spatial segmentation, mediated access, and persistent barriers related to circulation, visibility, and permanence during peak periods. Originality/value By using “presence” as an analytical lens, the study demonstrates how accessibility in music festivals is shaped by organisational and spatial conditions rather than solely by technical compliance.