Enhancing Adoption of Online Zakat Payment Systems: A Study on Technology Readiness, Perceived Risk, and Transparency in Malaysia

Nisrin Alyani Ishak et al.

Asia-Pacific Management Accounting Journal2025https://doi.org/10.24191/apmaj.v24i2-11article
ABDC C
Weight
0.50

What the paper says

This study aimed to examine the intention to adopt online zakat payment services in a developing country, specifically focusing on the impact of Technology Readiness attributes, namely optimism and innovativeness as well as individual’s perceived risk and perceived transparency. Data for the study were collected through an online survey completed by 288 zakat payers in Malaysia. The analysis, conducted using Partial Least Squares Structural Equation Modeling (PLS-SEM), revealed that both Technology Readiness’s attributes; optimism and innovativeness as well as perceived transparency had a positive and significant influence on the intention to use online zakat payment services. Conversely, perceived risk had a significant negative impact on adoption intention, emphasizing the need to address risk-related concerns to encourage wider usage. Given the limited research on online zakat service adoption, this study makes a valuable contribution to understanding the factors that influence the adoption of online zakat payments. Additionally, the findings provide insights that can guide strategies to enhance the adoption of online zakat services in similar developing country contexts.

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https://doi.org/https://doi.org/10.24191/apmaj.v24i2-11

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@article{nisrin2025,
  title        = {{Enhancing Adoption of Online Zakat Payment Systems: A Study on Technology Readiness, Perceived Risk, and Transparency in Malaysia}},
  author       = {Nisrin Alyani Ishak et al.},
  journal      = {Asia-Pacific Management Accounting Journal},
  year         = {2025},
  doi          = {https://doi.org/https://doi.org/10.24191/apmaj.v24i2-11},
}

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Evidence weight

0.50

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.50 × 0.4 = 0.20
M · momentum0.50 × 0.15 = 0.07
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.