Leadership in Developing a Wellness Strategy Using Digital Services and an Integrated Digital Platform

Bernadette Doré et al.

E-Service Journal2023https://doi.org/10.2979/esj.00004article
AJG 1ABDC B
Weight
0.41

Abstract

ABSTRACT: Healthcare organizations have been transforming their operations to reach patient populations by leveraging community partners and technology. Such transformations, however, require the exploration and evaluation of innovative service ideas that are aligned with organizational vision and patient needs. Some of these innovations are institutionalized to support organizational growth, and others are used to build learning capacity. In this paper, we discuss how one non-profit organization (NPO) used its wellness mission to provide for underserved populations and to explore new program ideas. Two innovations were institutionalized: one with the NPO serving as a critical educational partner and the other serving as a leader in using digital technologies to improve collaboration with community partners. As the NPO worked to sustain the programs into the future, it realized a need for the design of an integrated digital platform that supports collaboration with partner organizations and empowers populations/participants in wellness practices. The paper concludes with a discussion of the modular architecture of its operations prior to its acquisition of a digital platform.

1 citation

Open via your library →

Cite this paper

https://doi.org/https://doi.org/10.2979/esj.00004

Or copy a formatted citation

@article{bernadette2023,
  title        = {{Leadership in Developing a Wellness Strategy Using Digital Services and an Integrated Digital Platform}},
  author       = {Bernadette Doré et al.},
  journal      = {E-Service Journal},
  year         = {2023},
  doi          = {https://doi.org/https://doi.org/10.2979/esj.00004},
}

Paste directly into BibTeX, Zotero, or your reference manager.

Flag this paper

Leadership in Developing a Wellness Strategy Using Digital Services and an Integrated Digital Platform

Flags are reviewed by the Arbiter methodology team within 5 business days.


Evidence weight

0.41

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.15 × 0.4 = 0.06
M · momentum0.80 × 0.15 = 0.12
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.