Leadership in Developing a Wellness Strategy Using Digital Services and an Integrated Digital Platform
Bernadette Doré et al.
Abstract
ABSTRACT: Healthcare organizations have been transforming their operations to reach patient populations by leveraging community partners and technology. Such transformations, however, require the exploration and evaluation of innovative service ideas that are aligned with organizational vision and patient needs. Some of these innovations are institutionalized to support organizational growth, and others are used to build learning capacity. In this paper, we discuss how one non-profit organization (NPO) used its wellness mission to provide for underserved populations and to explore new program ideas. Two innovations were institutionalized: one with the NPO serving as a critical educational partner and the other serving as a leader in using digital technologies to improve collaboration with community partners. As the NPO worked to sustain the programs into the future, it realized a need for the design of an integrated digital platform that supports collaboration with partner organizations and empowers populations/participants in wellness practices. The paper concludes with a discussion of the modular architecture of its operations prior to its acquisition of a digital platform.
1 citation
Evidence weight
Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40
| F · citation impact | 0.15 × 0.4 = 0.06 |
| M · momentum | 0.80 × 0.15 = 0.12 |
| V · venue signal | 0.50 × 0.05 = 0.03 |
| R · text relevance † | 0.50 × 0.4 = 0.20 |
† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.