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POSTIZANJE ZADOVOLJSTVA I LOJALNOSTI GOSTA UTJECANJEM ANGAŽMANA ZAPOSLENIKA NA POSLOVNE REZULTATE: PRIMJER HOTELA S PET ZVJEZDICA U JUŽNOJ INDIJI

Srividya Iyengar

Acta Turistica2024https://doi.org/10.22598/at/2024.36.2.177article
ABDC C
Weight
0.30

What the paper says

The major goal of this study is to analyse and comprehend the linkages between employee engagement, service quality, and business performance at luxury hotels throughout South India.The approach used in this study included a sample of 350 respondents from various premium hotels.This study uses quantitative research methodologies -the Correlation Regression analysis.This study's target audience consisted of clients and staff of South Indian premium hotels.The findings reveal that staff engagement and service quality have a considerable beneficial impact on the commercial success of South India's luxury hotel businesses.The practical implications show that investments in employee engagement programs have a direct impact on service quality and start a chain reaction that improves corporate success.The novelty and worth of this study results are the actionable insights that it may provide to improve staff engagement initiatives, service quality, and company success in South India's luxury hotels.

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https://doi.org/https://doi.org/10.22598/at/2024.36.2.177

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@article{srividya2024,
  title        = {{POSTIZANJE ZADOVOLJSTVA I LOJALNOSTI GOSTA UTJECANJEM ANGAŽMANA ZAPOSLENIKA NA POSLOVNE REZULTATE: PRIMJER HOTELA S PET ZVJEZDICA U JUŽNOJ INDIJI}},
  author       = {Srividya Iyengar},
  journal      = {Acta Turistica},
  year         = {2024},
  doi          = {https://doi.org/https://doi.org/10.22598/at/2024.36.2.177},
}

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POSTIZANJE ZADOVOLJSTVA I LOJALNOSTI GOSTA UTJECANJEM ANGAŽMANA ZAPOSLENIKA NA POSLOVNE REZULTATE: PRIMJER HOTELA S PET ZVJEZDICA U JUŽNOJ INDIJI

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Evidence weight

0.30

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.00 × 0.4 = 0.00
M · momentum0.50 × 0.15 = 0.07
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.