Corporate Sociopolitical Activism and Language Strategies for Mitigating Animosity in a Host Country

Yongzhi Gong et al.

Journal of International Marketing2025https://doi.org/10.1177/1069031x251319018article
AJG 3ABDC A
Weight
0.50

Abstract

Multinational corporations (MNCs) are increasingly engaging in corporate sociopolitical activism (CSA) on geopolitical disputes, which may elicit animosity among misaligned consumers in a host country. Building on signaling theory, the authors suggest MNCs use language strategies to mitigate consumer animosity. Across four experimental studies, the authors demonstrate that in the context of CSA, MNCs can use rationalized (vs. evasive) language to mitigate host-country consumer animosity, as consumers perceive MNCs to be more authentic. However, the mitigating effect of rationalized (vs. evasive) language is significant only when MNCs respond quickly. The framework and findings contribute to the literature on CSA and provide practical implications for corporations using language to manage CSA.

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https://doi.org/https://doi.org/10.1177/1069031x251319018

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@article{yongzhi2025,
  title        = {{Corporate Sociopolitical Activism and Language Strategies for Mitigating Animosity in a Host Country}},
  author       = {Yongzhi Gong et al.},
  journal      = {Journal of International Marketing},
  year         = {2025},
  doi          = {https://doi.org/https://doi.org/10.1177/1069031x251319018},
}

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Evidence weight

0.50

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.50 × 0.4 = 0.20
M · momentum0.50 × 0.15 = 0.07
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

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