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International medical services quality in Taiwan: gaps between international patients’ expectations and perceptions of healthcare providers’ practices

Shih‐Ying Chen et al.

International Journal of Health Care Quality Assurance2026https://doi.org/10.1108/ijhcqa-07-2025-0086article
AJG 1ABDC C
Weight
0.50

What the paper says

This study revealed notable expectation-perception gaps in IMS quality among international cancer patients, particularly in reliability and assurance. Strengthening oncology-specific IMS through dependable, reassuring, and patient-centered care can enhance satisfaction, build trust, and reinforce Taiwan's competitiveness in the regional medical tourism market.

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Cite this paper

https://doi.org/https://doi.org/10.1108/ijhcqa-07-2025-0086

Or copy a formatted citation

@article{shih‐ying2026,
  title        = {{International medical services quality in Taiwan: gaps between international patients’ expectations and perceptions of healthcare providers’ practices}},
  author       = {Shih‐Ying Chen et al.},
  journal      = {International Journal of Health Care Quality Assurance},
  year         = {2026},
  doi          = {https://doi.org/https://doi.org/10.1108/ijhcqa-07-2025-0086},
}

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International medical services quality in Taiwan: gaps between international patients’ expectations and perceptions of healthcare providers’ practices

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Evidence weight

0.50

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.50 × 0.4 = 0.20
M · momentum0.50 × 0.15 = 0.07
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.