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A Multi-Industry Study of Sustainability, Total Quality Management, Organizational Culture, and Performance

Lillian Y. Fok et al.

International Journal of Operations and Quantitative Management2021https://doi.org/10.46970/2021.27.1.3article
AJG 1ABDC C
Weight
0.52

What the paper says

This study examines the impact of green initiatives across four industries: retail, manufacturing, healthcare, and other services. Specifically, it analyzes the relationships among green/sustainability orientations, organizational culture, Total Quality Management (TQM), organizational success, and company initiatives to operate more sustainably. The authors evaluated surveys from 331 full-time employees in the four industries described above. Results showed that employees' perceptions of green initiatives and impact of the initiatives differed significantly based on the industry type. Results also showed that QM maturity and organizational culture were mitigating factors that affect the positive relationships between green orientation and green impact.

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https://doi.org/https://doi.org/10.46970/2021.27.1.3

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@article{lillian2021,
  title        = {{A Multi-Industry Study of Sustainability, Total Quality Management, Organizational Culture, and Performance}},
  author       = {Lillian Y. Fok et al.},
  journal      = {International Journal of Operations and Quantitative Management},
  year         = {2021},
  doi          = {https://doi.org/https://doi.org/10.46970/2021.27.1.3},
}

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A Multi-Industry Study of Sustainability, Total Quality Management, Organizational Culture, and Performance

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Evidence weight

0.52

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.45 × 0.4 = 0.18
M · momentum0.80 × 0.15 = 0.12
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.