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https://doi.org/https://doi.org/10.1080/02642069.2026.2612705
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@article{qian2026,
title = {{Too guilty to be unethical: the impact of service robots’ empathy ability on unethical consumer behavior}},
author = {Qian Shang et al.},
journal = {Service Industries Journal},
year = {2026},
doi = {https://doi.org/https://doi.org/10.1080/02642069.2026.2612705},
}TY - JOUR
TI - Too guilty to be unethical: the impact of service robots’ empathy ability on unethical consumer behavior
AU - al., Qian Shang et
JO - Service Industries Journal
PY - 2026
ER -
Qian Shang et al. (2026). Too guilty to be unethical: the impact of service robots’ empathy ability on unethical consumer behavior. *Service Industries Journal*. https://doi.org/https://doi.org/10.1080/02642069.2026.2612705
Qian Shang et al.. "Too guilty to be unethical: the impact of service robots’ empathy ability on unethical consumer behavior." *Service Industries Journal* (2026). https://doi.org/https://doi.org/10.1080/02642069.2026.2612705.
Too guilty to be unethical: the impact of service robots’ empathy ability on unethical consumer behavior
Qian Shang et al. · Service Industries Journal · 2026
https://doi.org/https://doi.org/10.1080/02642069.2026.2612705
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