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Toward the institutionalization of social sustainability

Álvaro Dias et al.

Annals of Tourism Research2026https://doi.org/10.1016/j.annals.2026.104181article
AJG 4ABDC A*
Weight
0.50

What the paper says

This study applies framework analysis to understand how hospitality and tourism organizations can institutionalize social sustainability as a recursive, capability-driven governance process. Drawing on an integrated framework of dynamic capabilities, institutional, and stakeholder theories, we analyze data from multiple workshops with hospitality and tourism managers to identify how firms embed social sustainability into organizational routines and systemic governance structures over time. The findings reveal a recursive process composed of four interdependent capability-building stages: Sensing (stakeholder knowledge acquisition and organizational learning), seizing (human capital development and inclusive workforce governance), transforming (community embeddedness and cultural co-production), and systemic collaboration (multi-actor governance integration and ESG accountability). The study contributes by integrating dynamic capabilities and stakeholder co-production, offering a model for institutionalizing social sustainability. • Models how hospitality firms institutionalize social sustainability • Links dynamic capabilities to institutional and stakeholder theories • Reveals a 4-stage recursive process for embedding social goals • Stakeholder co-production is a key microfoundation for capabilities.

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https://doi.org/https://doi.org/10.1016/j.annals.2026.104181

Or copy a formatted citation

@article{álvaro2026,
  title        = {{Toward the institutionalization of social sustainability}},
  author       = {Álvaro Dias et al.},
  journal      = {Annals of Tourism Research},
  year         = {2026},
  doi          = {https://doi.org/https://doi.org/10.1016/j.annals.2026.104181},
}

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Toward the institutionalization of social sustainability

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Evidence weight

0.50

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.50 × 0.4 = 0.20
M · momentum0.50 × 0.15 = 0.07
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.