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Volunteer motivation and volunteer loyalty: the moderating effect of gender

José Miguel Lorente-Ayala et al.

Voluntary Sector Review2025https://doi.org/10.1332/20408056y2025d000000041article
AJG 1
Weight
0.37

What the paper says

Non-profit organisations are characterised by low volunteer loyalty. That is why this work tries to investigate how to motivate volunteers to improve their loyalty, comparing whether there are differences between men and women. Loyalty is measured in this work as: (1) a higher intention to remain in the organisation, (2) a lower intention to leave and (3) a higher intention to recommend. To this end, 761 volunteers (495 women and 266 men) serving in various NGOs were approached. Structural equation methodology with multi-sample analysis was used to analyse the information obtained. Results show that the volunteer’s gender only moderated two of the eight relationships listed. They were: (1) the relationship between the volunteer’s intrinsic motivation and their positive emotions, and (2) the relationship between positive emotions and volunteer satisfaction with their NGO. Both relationships occurred more intensely in the case of male volunteers. This means that when emotions are affected, men’s response is significantly greater than that of women.

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https://doi.org/https://doi.org/10.1332/20408056y2025d000000041

Or copy a formatted citation

@article{josé2025,
  title        = {{Volunteer motivation and volunteer loyalty: the moderating effect of gender}},
  author       = {José Miguel Lorente-Ayala et al.},
  journal      = {Voluntary Sector Review},
  year         = {2025},
  doi          = {https://doi.org/https://doi.org/10.1332/20408056y2025d000000041},
}

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Volunteer motivation and volunteer loyalty: the moderating effect of gender

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Evidence weight

0.37

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.16 × 0.4 = 0.06
M · momentum0.53 × 0.15 = 0.08
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.