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Interpersonal Skills Training in Virtual Reality: Lessons for Event Management

Vladimir Antchak & Rachel Eckley

Event Management2025https://doi.org/10.3727/152599525x17418287223138article
AJG 2ABDC A
Weight
0.41

Abstract

The integration of virtual reality (VR) into student and staff training represents a promising development with potential benefits for the event industry. Traditional training methods often face limitations in replicating real-world scenarios, such as crisis management or customer service interactions. This article examines how VR technology can effectively train interpersonal skills. A qualitative research approach was employed, utilizing self-reported conversations, thematic analysis, and Creative Analytical Practice for data collection and analysis. An interplay of two factors has been identified, including Immersion and Cognition, and Instant Feedback and Reflection. The results show that despite challenges such as motion sickness or complicated navigation system, VR enhances trainee engagement with study material and provides a safe space for learning and reflection.

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https://doi.org/https://doi.org/10.3727/152599525x17418287223138

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@article{vladimir2025,
  title        = {{Interpersonal Skills Training in Virtual Reality: Lessons for Event Management}},
  author       = {Vladimir Antchak & Rachel Eckley},
  journal      = {Event Management},
  year         = {2025},
  doi          = {https://doi.org/https://doi.org/10.3727/152599525x17418287223138},
}

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Evidence weight

0.41

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.25 × 0.4 = 0.10
M · momentum0.55 × 0.15 = 0.08
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.