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Well-being among contract healthcare workers: Balancing job demands and personal resources

Zulkarnain Zulkarnain et al.

SA Journal of Human Resource Management2026https://doi.org/10.4102/sajhrm.v24i0.3385article
AJG 1
Weight
0.50

What the paper says

Orientation: Contract-based healthcare workers often face disproportionate challenges, such as job insecurity, limited career advancement opportunities and unequal pay, despite performing similar duties to permanent staff. Research purpose: This study investigates the moderating role of personal resources in the relationship between job demands and employee well-being among contract healthcare workers. Motivation for the study: Given the rising reliance on contract healthcare staff, it is crucial to understand how their well-being can be protected and sustained under high-demand working conditions. Research approach/design and method: Data were collected from 221 contract healthcare workers in a public hospital using structured questionnaires. Moderated regression analysis was employed to test both direct and interaction effects of job demands and personal resources on well-being. Main findings: Job demands negatively predicted well-being, while personal resources had a significant positive effect. Furthermore, personal resources buffered the adverse effects of high job demands, confirming their moderating role. Practical/managerial implications: Human resource strategies should not only manage job demands but also strengthen personal resources through resilience training, psychological coaching and self-efficacy development. Such initiatives can enhance psychological safety and support workforce sustainability. Contribution/value-add: This study extends the Job Demands–Resources and Conservation of Resources frameworks by providing empirical evidence of the moderating role of personal resources. It offers actionable insights for improving well-being among contract healthcare workers operating under demanding conditions.

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https://doi.org/https://doi.org/10.4102/sajhrm.v24i0.3385

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@article{zulkarnain2026,
  title        = {{Well-being among contract healthcare workers: Balancing job demands and personal resources}},
  author       = {Zulkarnain Zulkarnain et al.},
  journal      = {SA Journal of Human Resource Management},
  year         = {2026},
  doi          = {https://doi.org/https://doi.org/10.4102/sajhrm.v24i0.3385},
}

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Well-being among contract healthcare workers: Balancing job demands and personal resources

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Evidence weight

0.50

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.50 × 0.4 = 0.20
M · momentum0.50 × 0.15 = 0.07
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.