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The impacts of ESG on customer trust, attitude and loyalty at Vietnamese joint-stock commercial banks

Van Dung Ha & Nhan Truong Thanh Dang

Journal for Global Business Advancement2025https://doi.org/10.1504/jgba.2025.152718article
AJG 1
Weight
0.50

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https://doi.org/https://doi.org/10.1504/jgba.2025.152718

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@article{van2025,
  title        = {{The impacts of ESG on customer trust, attitude and loyalty at Vietnamese joint-stock commercial banks}},
  author       = {Van Dung Ha & Nhan Truong Thanh Dang},
  journal      = {Journal for Global Business Advancement},
  year         = {2025},
  doi          = {https://doi.org/https://doi.org/10.1504/jgba.2025.152718},
}

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The impacts of ESG on customer trust, attitude and loyalty at Vietnamese joint-stock commercial banks

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Evidence weight

0.50

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.50 × 0.4 = 0.20
M · momentum0.50 × 0.15 = 0.07
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.