Multisource Performance Management: Comparing Rater Convergence and Leniency Using the Graphic Rating Scale and the Relative Percentile Method
Justin R. Feeney et al.
What the paper says
Abstract: Multisource performance management systems are common but often face issues with low rater convergence and inflated ratings. We studied the effectiveness of the relative percentile method (RPM) compared to the Graphic Rating Scale (GRS) in enhancing rater convergence and reducing inflated ratings. In our experiment with 263 participants, organized into groups, each participant developed sales pitches for evaluation by their peers, supervisors, and themselves. The findings revealed that GRS led to significantly greater self-supervisor rater convergence than the RPM. However, the RPM led to lower rater leniency across peer and self (but not supervisor) ratings. The implications for multisource performance evaluations are discussed.
Evidence weight
Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40
| F · citation impact | 0.50 × 0.4 = 0.20 |
| M · momentum | 0.50 × 0.15 = 0.07 |
| V · venue signal | 0.50 × 0.05 = 0.03 |
| R · text relevance † | 0.50 × 0.4 = 0.20 |
† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.