Work-Life Balance Among Working Women: A Study with Reference to Service Industry

Chaitali Shah et al.

NMIMS Management Review2025https://doi.org/10.1177/09711023251321667article
ABDC C
Weight
0.53

What the paper says

Purpose: This study investigates the issues surrounding work-life balance (WLB) and its relationship with job satisfaction (JS) among middle-level female employees in the service sector in Ahmedabad, India. Design/Methodology/Approach: Using purposive sampling, data were collected through a structured questionnaire. The study employs hierarchical cluster analysis to classify employees into high- and low-level WLB groups. Findings: The findings of the present study align with the job demands-resources (JDR) theory. The results reveal that higher levels of WLB correlate positively with greater JS. Among factors influencing WLB, family care ranked highest, followed by personal expectations. Research Implications: This study provides actionable insights for HR practitioners to develop gender-inclusive policies that enhance retention and employee satisfaction in the service sector.

8 citations

Open paper page →

Cite this paper

https://doi.org/https://doi.org/10.1177/09711023251321667

Or copy a formatted citation

@article{chaitali2025,
  title        = {{Work-Life Balance Among Working Women: A Study with Reference to Service Industry}},
  author       = {Chaitali Shah et al.},
  journal      = {NMIMS Management Review},
  year         = {2025},
  doi          = {https://doi.org/https://doi.org/10.1177/09711023251321667},
}

Paste directly into BibTeX, Zotero, or your reference manager.

Flag this paper

Work-Life Balance Among Working Women: A Study with Reference to Service Industry

Flags are reviewed by the Arbiter methodology team within 5 business days.


Evidence weight

0.53

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.50 × 0.4 = 0.20
M · momentum0.70 × 0.15 = 0.10
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.