Work-Life Balance Among Working Women: A Study with Reference to Service Industry
Chaitali Shah et al.
What the paper says
Purpose: This study investigates the issues surrounding work-life balance (WLB) and its relationship with job satisfaction (JS) among middle-level female employees in the service sector in Ahmedabad, India. Design/Methodology/Approach: Using purposive sampling, data were collected through a structured questionnaire. The study employs hierarchical cluster analysis to classify employees into high- and low-level WLB groups. Findings: The findings of the present study align with the job demands-resources (JDR) theory. The results reveal that higher levels of WLB correlate positively with greater JS. Among factors influencing WLB, family care ranked highest, followed by personal expectations. Research Implications: This study provides actionable insights for HR practitioners to develop gender-inclusive policies that enhance retention and employee satisfaction in the service sector.
8 citations
Evidence weight
Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40
| F · citation impact | 0.50 × 0.4 = 0.20 |
| M · momentum | 0.70 × 0.15 = 0.10 |
| V · venue signal | 0.50 × 0.05 = 0.03 |
| R · text relevance † | 0.50 × 0.4 = 0.20 |
† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.