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More Communication Less Information: Engage Virtual Meeting Attendees From a Cognitive Load Theory Perspective

Jie Sun et al.

Event Management2025https://doi.org/10.3727/152599525x17385344274450article
AJG 2ABDC A
Weight
0.41

Abstract

Drawing on the cognitive load theory (CLT), this study develops a research framework to investigate the effects of different psychosocial factors in virtual meeting attendees on their engagement behavior. Two hundred ninety-eight online surveys were collected. PLS-SEM was employed to analyze the proposed hypotheses. The results showed that information overload and communication overload impact virtual meeting attendees’ engagement directly and indirectly through mental fatigue and self-efficacy. This study also reveals that attendees with different motivations (education vs. networking) are influenced differently by mental fatigue and self-efficacy. The findings of the current research offer actionable implications for event planners to improve attendees’ engagement during the virtual meeting.

2 citations

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https://doi.org/https://doi.org/10.3727/152599525x17385344274450

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@article{jie2025,
  title        = {{More Communication Less Information: Engage Virtual Meeting Attendees From a Cognitive Load Theory Perspective}},
  author       = {Jie Sun et al.},
  journal      = {Event Management},
  year         = {2025},
  doi          = {https://doi.org/https://doi.org/10.3727/152599525x17385344274450},
}

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More Communication Less Information: Engage Virtual Meeting Attendees From a Cognitive Load Theory Perspective

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Evidence weight

0.41

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.25 × 0.4 = 0.10
M · momentum0.55 × 0.15 = 0.08
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.