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https://doi.org/https://doi.org/10.1080/1528008x.2026.2619433
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@article{zongwei2026,
title = {{Exploring Difference of Customer Emotion Towards Robot and Human Employees in Different Hotel Service Scenarios}},
author = {Zongwei Hu et al.},
journal = {Journal of Quality Assurance in Hospitality & Tourism},
year = {2026},
doi = {https://doi.org/https://doi.org/10.1080/1528008x.2026.2619433},
}TY - JOUR
TI - Exploring Difference of Customer Emotion Towards Robot and Human Employees in Different Hotel Service Scenarios
AU - al., Zongwei Hu et
JO - Journal of Quality Assurance in Hospitality & Tourism
PY - 2026
ER -
Zongwei Hu et al. (2026). Exploring Difference of Customer Emotion Towards Robot and Human Employees in Different Hotel Service Scenarios. *Journal of Quality Assurance in Hospitality & Tourism*. https://doi.org/https://doi.org/10.1080/1528008x.2026.2619433
Zongwei Hu et al.. "Exploring Difference of Customer Emotion Towards Robot and Human Employees in Different Hotel Service Scenarios." *Journal of Quality Assurance in Hospitality & Tourism* (2026). https://doi.org/https://doi.org/10.1080/1528008x.2026.2619433.
Exploring Difference of Customer Emotion Towards Robot and Human Employees in Different Hotel Service Scenarios
Zongwei Hu et al. · Journal of Quality Assurance in Hospitality & Tourism · 2026
https://doi.org/https://doi.org/10.1080/1528008x.2026.2619433
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