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The Role of Organizational Justice in the Healthcare Context: How to Improve Job Performance through Horizontal Trust and the Resilience of Work Teams

Juana Olvera et al.

Spanish Journal of Psychology2025https://doi.org/10.1017/sjp.2025.2article
AJG 1
Weight
0.37

What the paper says

This study examines the mediating role of horizontal trust and collective resilience in the relationship between organizational justice and job performance at the team level based on the HEalthy & Resilient Organizations Model (HERO) (Salanova et al., 2012). The sample consisted of 927 workers grouped into 100 work teams belonging to seven healthcare centers in Spain. The relationships among organizational justice, horizontal trust, collective resilience, and perceived job performance of work teams were analyzed using structural equation modeling (SEM). The results revealed that the perceptions of justice and organizational trust positively impact job performance at the team level. Furthermore, the predictive role of horizontal trust in collective resilience was evidenced, with both variables mediating the relationship between the perception of justice and job performance of work teams. These findings underscore the significance of cultivating both horizontal trust and resilience in work teams, offering valuable insights for healthcare management and organizational psychology in highly complex environments such as healthcare organizations.

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https://doi.org/https://doi.org/10.1017/sjp.2025.2

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@article{juana2025,
  title        = {{The Role of Organizational Justice in the Healthcare Context: How to Improve Job Performance through Horizontal Trust and the Resilience of Work Teams}},
  author       = {Juana Olvera et al.},
  journal      = {Spanish Journal of Psychology},
  year         = {2025},
  doi          = {https://doi.org/https://doi.org/10.1017/sjp.2025.2},
}

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Evidence weight

0.37

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.16 × 0.4 = 0.06
M · momentum0.53 × 0.15 = 0.08
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.