Digital Transformation in the Public Sector – The Role of Digital Transformation Leadership, Digital Culture, and Knowledge Sharing
Du Van Nguyen & Thao Thanh Doan
What the paper says
Digital transformation (DT) is a large-scale, inevitable, and rapidly developing trend. The objective of this study is to explore the factors determining DT in public organizations. Using the PLS-SEM model, survey data from 192 public officials were analyzed to examine the effect of various factors on the public sector’s DT process. Results empirically confirmed the effect of Digital Transformation Leadership (DTL), Digital Culture (DC), and Knowledge Sharing (KS) on DT, with DTL having the greatest bearing. Furthermore, DTL was also found to influence both DC and KS. Based on these verified findings, the study proposes policy recommendations to promote DT in Vietnam’s public sector.
Evidence weight
Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40
| F · citation impact | 0.50 × 0.4 = 0.20 |
| M · momentum | 0.50 × 0.15 = 0.07 |
| V · venue signal | 0.50 × 0.05 = 0.03 |
| R · text relevance † | 0.50 × 0.4 = 0.20 |
† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.