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Unveiling the mediating mechanism of burnout in relationship between work–family conflict and job outcomes among millennials workers at work

Siti Khadijah Zainal Badri & Michelle She Min Ngo

International Journal of Workplace Health Management2025https://doi.org/10.1108/ijwhm-09-2024-0186article
AJG 1
Weight
0.37

What the paper says

Purpose This paper investigates the linkage between work–family conflict, turnover intention (TOI) and job satisfaction (JS) in the context of millennial workers. It also examines the role of burnout as a mediator in this relationship, acknowledging the unique struggles of this generation. Design/methodology/approach About 352 millennials were recruited for this study. Data were collected using an online survey, and analysis was performed using path analysis and structural equation modeling. Findings This study found a significant association between work-to-family conflict with TOI and JS but not family-to-work conflict. Burnout is found to be a partial mediator for the relationship between work-to-family conflict and the outcomes. In comparison, it is a full mediator for family-to-work conflict. Practical implications Findings from this study reveal that work–family conflict influences millennials’ job satisfaction and turnover intention through their burnout experience. Hence, organizations should focus on strategies aiming to mitigate work-family conflict and burnout. Originality/value This study unveils the mechanism of burnout in explaining work–family conflict and the JS and TOI of millennial workers. It outlines suggestions and ways to manage millennials at work through a responsive environment toward both their work and life aspects.

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https://doi.org/https://doi.org/10.1108/ijwhm-09-2024-0186

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@article{siti2025,
  title        = {{Unveiling the mediating mechanism of burnout in relationship between work–family conflict and job outcomes among millennials workers at work}},
  author       = {Siti Khadijah Zainal Badri & Michelle She Min Ngo},
  journal      = {International Journal of Workplace Health Management},
  year         = {2025},
  doi          = {https://doi.org/https://doi.org/10.1108/ijwhm-09-2024-0186},
}

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Unveiling the mediating mechanism of burnout in relationship between work–family conflict and job outcomes among millennials workers at work

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Evidence weight

0.37

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.16 × 0.4 = 0.06
M · momentum0.53 × 0.15 = 0.08
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.