Role of Employee Experience and Its Impact on Job Satisfaction: A Proposed Theoretical Model

Arushi Grover & Ginni Chawla

NMIMS Management Review2025https://doi.org/10.1177/09711023251332049article
ABDC C
Weight
0.50

What the paper says

Organizations worldwide are taking steps to enhance employee experience. Employers have started to explore the wholesome impact of various ways in which organizations interact with employees through employee experience. This study aims to understand the phenomenon of employee experience by focusing on the “Person” or “Employee” or “Individual” part of the experience along with the changing environment and suggest a comprehensive theoretical model of employee experience. This study tries to understand the interplay of perceived human resource (HR) practices, person-organization fit (PO Fit), employee experience, and job satisfaction using the PO Fit theory. The article adopts PRISMA methodology to shortlist 41 peer-reviewed journal articles, based only on specific keywords, from a collection of 198 articles from the Scopus database. This study proposes a theoretical model suggesting that perceived HR practices enable an individual to fit better within an organization, creating a pleasant employee experience that further leads to job satisfaction.

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https://doi.org/https://doi.org/10.1177/09711023251332049

Or copy a formatted citation

@article{arushi2025,
  title        = {{Role of Employee Experience and Its Impact on Job Satisfaction: A Proposed Theoretical Model}},
  author       = {Arushi Grover & Ginni Chawla},
  journal      = {NMIMS Management Review},
  year         = {2025},
  doi          = {https://doi.org/https://doi.org/10.1177/09711023251332049},
}

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Evidence weight

0.50

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.50 × 0.4 = 0.20
M · momentum0.50 × 0.15 = 0.07
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.