arbiter
JournalsPricingAccount

Creating Equity by Design: A Conceptual Framework for Marketplace Inclusion

Lama Lteif et al.

Journal of Public Policy and Marketing2025https://doi.org/10.1177/07439156251315371article
AJG 3ABDC A
Weight
0.58

What the paper says

The United Nations 2030 Agenda for Sustainable Development emphasizes the need to reduce inequalities based on disability to ensure a life of dignity for all. However, the marketplace has yet to fully address the needs of consumers who experience systemic choice restrictions and daily barriers due to disabilities. This article offers a conceptual framework that identifies sources of sensory, cognitive, behavioral, and social (mis)matches in a consumer's journey, leading to perceptions of marketplace inclusion or exclusion. The authors examine the role of inclusive design in facilitating the alignment of abilities and its impact on consumer well-being and firm profitability. The article concludes with a stakeholder-focused inclusive design research agenda at the intersection of public policy, firm strategy, and consumer well-being.

12 citations

Open paper page →

Cite this paper

https://doi.org/https://doi.org/10.1177/07439156251315371

Or copy a formatted citation

@article{lama2025,
  title        = {{Creating Equity by Design: A Conceptual Framework for Marketplace Inclusion}},
  author       = {Lama Lteif et al.},
  journal      = {Journal of Public Policy and Marketing},
  year         = {2025},
  doi          = {https://doi.org/https://doi.org/10.1177/07439156251315371},
}

Paste directly into BibTeX, Zotero, or your reference manager.

Flag this paper

Creating Equity by Design: A Conceptual Framework for Marketplace Inclusion

Flags are reviewed by the Arbiter methodology team within 5 business days.

Evidence weight

0.58

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.58 × 0.4 = 0.23
M · momentum0.80 × 0.15 = 0.12
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.