arbiter
JournalsAccount

Implementation of artificial intelligence in public administration: Prospects and challenges of the digital era

Borys Dziundziuk & Viacheslav Dziundziuk

International Review of Administrative Sciences2026https://doi.org/10.1177/00208523261419342article
AJG 3ABDC B
Weight
0.50

Abstract

The study aims to examine the opportunities and risks associated with the integration of artificial intelligence (AI) into public administration processes. For this purpose, the advantages and disadvantages of using AI were analysed. The study employed a qualitative comparative analysis of policy and legal documents from Austria, Belgium, Denmark, Finland and Ukraine to identify patterns of AI integration in public administration. Three forms of AI deployment are identified by the analysis: technocratic, participative and adaptive. These models each represent varying degrees of institutional readiness and governance maturity. The results show that although AI improves decision-making, efficiency and transparency, scattered data systems, uneven institutional coordination and restricted interoperability frequently impede its practical application. The study presents the Administrative AI Readiness Model, a conceptual framework that connects the adoption of AI's technological, ethical and human-capital aspects. Limitations include the use of secondary data, findings that are interpretive rather than empirical and the fact that regulatory developments are provisional. In spite of this, the study advances understanding of how ethical and institutional factors influence responsible AI governance in government. Points for practitioners Artificial intelligence (AI) enables automation of routine tasks in public administration, improving service delivery. AI integration enhances data-driven decision-making and resource allocation in government. Implementation challenges include cybersecurity, privacy protection and ethical considerations.

Open via your library →

Cite this paper

https://doi.org/https://doi.org/10.1177/00208523261419342

Or copy a formatted citation

@article{borys2026,
  title        = {{Implementation of artificial intelligence in public administration: Prospects and challenges of the digital era}},
  author       = {Borys Dziundziuk & Viacheslav Dziundziuk},
  journal      = {International Review of Administrative Sciences},
  year         = {2026},
  doi          = {https://doi.org/https://doi.org/10.1177/00208523261419342},
}

Paste directly into BibTeX, Zotero, or your reference manager.

Flag this paper

Implementation of artificial intelligence in public administration: Prospects and challenges of the digital era

Flags are reviewed by the Arbiter methodology team within 5 business days.

Evidence weight

0.50

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.50 × 0.4 = 0.20
M · momentum0.50 × 0.15 = 0.07
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.