The COVID-19 pandemic and later supply chain disruptions highlighted the need to re-evaluate current approaches in supply chains, the critical role of using disruptive technologies in dealing with disruptions, enabling end-to-end visibility, and creating more resilient supply chains. The study investigated the indirect effect of supply chain visibility (SCV) on the relationship between using disruptive technology and supply chain performance by utilising path analysis with latent variables. In this way, it helps supply chains achieve superior performance by enhancing visibility and focusing on technologies that will boost visibility in the technology investments. Moreover, the study encourages companies that have not initiated digital transformation to make transformation decisions by revealing the direct effects of technology and visibility on supply chains. The study was performed in four stages, and the sample size was 393 companies. The study will contribute considerably to the basis for further studies and the future's supply chains.