Impacts of digitalisation on supply chain risks: empirical evidence from the humanitarian context
Mame Gningue & Youssef Tliche
Abstract
Purpose This paper aims to examine how digitalisation affects traditional supply chain risks in a French humanitarian organisation, focusing on the interplay between digital and conventional risk categories. Design/methodology/approach A case study at Banque Alimentaire Le Havre using FMEA, Risk Priority Numbers (RPNs), statistical and sensitivity analyses (correlation, partial least squares, analysis of variance) to evaluate how digitalisation reshapes risk profiles. Findings IS misfit strongly impacts supply and process risks. Social/human factors influence demand risk. Information systems (IS) usage affects environmental risks. Demand risk decreases significantly post-digitalisation. Overweighting RPN components amplify the effects of social/human issues while the effects of IS technical risks are more robust. Research limitations/implications The single-case scope and direct impacts of IS risks based on standardised RPNs may limit generalisation. Future studies could explore these directions as well as cascading interdependencies. Practical implications The study supports better digital risk governance, IS alignment and staff training for humanitarian supply chains undergoing digital transformation. Originality/value The paper offers a new hybrid framework integrating digital and traditional risks with empirical insights for researchers and humanitarian practitioners.
Evidence weight
Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40
| F · citation impact | 0.50 × 0.4 = 0.20 |
| M · momentum | 0.50 × 0.15 = 0.07 |
| V · venue signal | 0.50 × 0.05 = 0.03 |
| R · text relevance † | 0.50 × 0.4 = 0.20 |
† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.