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Neobanking experience: a study of service clue and service profit chain model

Puneett Bhatnagr & Anupama Rajesh

International Journal of Electronic Banking2024https://doi.org/10.1504/ijebank.2024.139906article
ABDC C
Weight
0.39

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https://doi.org/https://doi.org/10.1504/ijebank.2024.139906

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@article{puneett2024,
  title        = {{Neobanking experience: a study of service clue and service profit chain model}},
  author       = {Puneett Bhatnagr & Anupama Rajesh},
  journal      = {International Journal of Electronic Banking},
  year         = {2024},
  doi          = {https://doi.org/https://doi.org/10.1504/ijebank.2024.139906},
}

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Neobanking experience: a study of service clue and service profit chain model

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Evidence weight

0.39

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.22 × 0.4 = 0.09
M · momentum0.53 × 0.15 = 0.08
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.