Intuitive Decision Making in Times of Crisis: Results From a Study of Resilience in Swedish Small and Medium-Sized Enterprises (SMEs)

Börje Boers & Danilo Brozović

Management Revue2025https://doi.org/10.31083/mrev46833article
AJG 2
Weight
0.50

What the paper says

The purpose of this study is to understand how small and medium-sized enterprises (SMEs) use intuitive decision-making in times of crisis. The study was conducted among retailing SMEs in Sweden. In total, 28 store managers were interviewed in 2021, while the COVID-19 pandemic was still ongoing. Thus, the COVID-19 pandemic forms an important context for this paper. Theoretically, the paper draws on intuitive decision-making, complemented by literature on crisis and organisational resilience (OR). The study finds that intuitive decision-making was common, particularly at the beginning of the pandemic—with store managers employing creative and problem-solving approaches to intuitive decision-making. The study thereby contributes to research on intuitive decision-making in a crisis context as well as to an understanding of the resilience of stores.

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https://doi.org/https://doi.org/10.31083/mrev46833

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@article{börje2025,
  title        = {{Intuitive Decision Making in Times of Crisis: Results From a Study of Resilience in Swedish Small and Medium-Sized Enterprises (SMEs)}},
  author       = {Börje Boers & Danilo Brozović},
  journal      = {Management Revue},
  year         = {2025},
  doi          = {https://doi.org/https://doi.org/10.31083/mrev46833},
}

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Evidence weight

0.50

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.50 × 0.4 = 0.20
M · momentum0.50 × 0.15 = 0.07
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.