Using the BizCafe Simulation to Teach Introductory Business Concepts
David Moura & Margarita Kaprielyan
What the paper says
This article reviews BizCafe , a web-based simulation designed for introductory business courses that immerses students in the role of coffee shop managers. Drawing on 6 years of classroom use across 14 sections, the paper evaluates the simulation’s structure, instructional fit, and pedagogical value. It outlines how BizCafe fosters strategic thinking through cross-functional decision-making in marketing, operations, human resources, and finance. The simulation’s competitive format, intuitive interface, and flexible instructional design support both in-class and online use. Descriptions of instructional flow, custom assessments, and student engagement phases provide guidance for educators seeking to integrate experiential learning into their courses. A brief comparison to similar simulations is also included to help situate BizCafe within the broader educational landscape.
Evidence weight
Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40
| F · citation impact | 0.50 × 0.4 = 0.20 |
| M · momentum | 0.50 × 0.15 = 0.07 |
| V · venue signal | 0.50 × 0.05 = 0.03 |
| R · text relevance † | 0.50 × 0.4 = 0.20 |
† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.