The Shifting Landscape of Employee Experience: Flexibility, Digital Connectivity, and Well-Being
Wachirapon Raksakhwamdee et al.
What the paper says
Problem The COVID-19 pandemic reshaped organizational dynamics and employee perceptions, particularly in terms of employee experience (EX). Solution This study explores the evolving conceptualizations of EX by reviewing and comparing academic literature before and after the emergence of the COVID-19 pandemic. Through an integrative literature review methodology, this research reveals a paradigm shift in EX, moving from traditional focuses on workplace engagement and satisfaction to a more holistic view that includes flexibility, digital connectivity, and well-being. Stakeholders Stakeholders include human resource development and organization development scholars, practitioners, and organizational leaders, as it emphasizes the need for continued innovation and flexibility in the workplace to enhance EX in the post-pandemic era.
Evidence weight
Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40
| F · citation impact | 0.50 × 0.4 = 0.20 |
| M · momentum | 0.50 × 0.15 = 0.07 |
| V · venue signal | 0.50 × 0.05 = 0.03 |
| R · text relevance † | 0.50 × 0.4 = 0.20 |
† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.