arbiter
JournalsPricingAccount

Preferential treatment in the age of robots: Who wins customer hearts?

Anqi Hu et al.

Journal of Hospitality and Tourism Management2026https://doi.org/10.1016/j.jhtm.2026.101449article
AJG 2ABDC A*
Weight
0.50

What the paper says

No abstract available.

Open paper page →

Cite this paper

https://doi.org/https://doi.org/10.1016/j.jhtm.2026.101449

Or copy a formatted citation

@article{anqi2026,
  title        = {{Preferential treatment in the age of robots: Who wins customer hearts?}},
  author       = {Anqi Hu et al.},
  journal      = {Journal of Hospitality and Tourism Management},
  year         = {2026},
  doi          = {https://doi.org/https://doi.org/10.1016/j.jhtm.2026.101449},
}

Paste directly into BibTeX, Zotero, or your reference manager.

Flag this paper

Preferential treatment in the age of robots: Who wins customer hearts?

Flags are reviewed by the Arbiter methodology team within 5 business days.

Evidence weight

0.50

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.50 × 0.4 = 0.20
M · momentum0.50 × 0.15 = 0.07
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.