Navigating Complexity: A Forum on Communication Research in High Reliability Organizations
Jessica L. Ford et al.
What the paper says
This forum joins communication researchers who explore high reliability organizations (HROs) and teams to discuss the communicative foundations of HRO. We argue that organizational communication researchers can make meaningful contributions to present challenges in HRO research. These challenges include (1) HRO’s focus on organizations versus processes of organizing, (2) tensions in defining success and failure to create reliability, and (3) the privileging of rational thought patterns and communication over emotional and care-centered communication. The authors in this forum push boundaries around organization types, consider overlooked and obscured knowledge, and question the role of power and materiality in HROs. Together, the forum advocates for the unique contributions organizational communication scholars can make to the study of HRO and, just as significantly, what HRO theorizing can contribute to organizational communication.
4 citations
Evidence weight
Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40
| F · citation impact | 0.37 × 0.4 = 0.15 |
| M · momentum | 0.60 × 0.15 = 0.09 |
| V · venue signal | 0.50 × 0.05 = 0.03 |
| R · text relevance † | 0.50 × 0.4 = 0.20 |
† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.