Social media’s role in enhancing psychological well-being of Generation Z expatriates

Abstract

Purpose The purpose of this research is to investigate the role of social media in supporting the psychological well-being of young expatriates. Design/methodology/approach The study adopts a qualitative research design based on semi-structured interviews with Gen Z expatriates who are active social media users. Findings This study reveals social media’s pivotal role in enhancing Gen Z expatriates’ psychological well-being. It fosters virtual connections to their home country, validating their distinctive international experiences, facilitating integration into the host culture and challenging stereotypes. By developing bonding and bridging social capital, social media mitigates cultural distance, strengthens social support and ultimately contributes to positive expatriate well-being. Originality/value This research responds to the growing call for studies on the intersection of digitalization and expatriation, offering insights into how digital tools can enhance the well-being of expatriates. By developing a conceptual model grounded in social media and expatriate support literature, this research highlights the specific mechanisms through which social media impacts the psychological well-being of Gen Z expatriates, a previously under-researched area. While physical support is limited by geographical proximity and shared experiences, digital support can transcend these boundaries, providing access to a wider range of resources and perspectives. By focusing on Gen Z, a generation known for its digital fluency and reliance on social media, we provide insights that can inform targeted interventions and support strategies specifically tailored to this demographic.