The career impact of the COVID-19 pandemic: A longitudinal examination using the kaleidoscope career model

Abstract

Purpose Utilizing the kaleidoscope career model (KCM) as its theoretical basis, this study aims to examine how major changes resulting from the COVID-19 pandemic impacted the KCM parameters of authenticity, balance and challenge. Design/methodology/approach Matched data were obtained from 105 US undergraduate business school alumni pre- and post-pandemic. Using multiple regression, we examined whether respondents' experiences and attitudes with illness from COVID-19, children going to school online, negative work-family balance due to COVID-19, positive work-family balance due to COVID-19, satisfaction with their employer's handling of the pandemic and rethinking their career focus predicted changes in the KCM parameters of authenticity, balance and challenge. Findings As hypothesized, challenge significantly decreased during the pandemic. Both experiencing illness from COVID-19 and rethinking one's career focus significantly predicted a decline in challenge. Contrary to expectations, there were no significant changes in balance or authenticity. Research limitations/implications Although we had a 73% response rate, our sample size was relatively small. Results may have limited generalizability because the sample was composed of highly educated individuals in the US. Practical implications It is important for organizational leaders to perform an after-action review (AAR) following crisis events to improve organizational effectiveness and the health and well-being of their employees, customers and clients. Originality/value This study contributes to a better understanding of how crisis events, such as a pandemic, impact careers.