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Co-creation of experiences in tourism: A conceptual perspective through a meta-review and thematic mapping

Marta Andrade-Cunha et al.

Tourism & Management Studies2025https://doi.org/10.18089/tms.20250203article
ABDC C
Weight
0.44

What the paper says

Co-creation of experiences can be defined as the process through which customers and organisations collaborate to create experiences. There has been a notable lack of knowledge regarding tourism experiences and their interrelationship with the co-creation process. This article aims to systematically review the scientific literature on the co-creation of tourism experiences and to delve deeper into the discussion of the different perspectives on tourism experiences, seeking to understand their connection to the co-creation process. To this end, a meta-review, including thematic mapping and content analysis, is applied to 82 articles published between 2009 and 2021, a year that marked the end of a particularly challenging period for the tourism industry due to the COVID-19 pandemic. The main contributions of this study are the presentation of new definitions of tourism experiences and the systematisation of the co-creation process, considering the supply-side dimensions, given that much of the existing literature predominantly focuses on the tourist perspective. Furthermore, the study identifies existing gaps and proposes a future research agenda.

3 citations

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https://doi.org/https://doi.org/10.18089/tms.20250203

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@article{marta2025,
  title        = {{Co-creation of experiences in tourism: A conceptual perspective through a meta-review and thematic mapping}},
  author       = {Marta Andrade-Cunha et al.},
  journal      = {Tourism & Management Studies},
  year         = {2025},
  doi          = {https://doi.org/https://doi.org/10.18089/tms.20250203},
}

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Co-creation of experiences in tourism: A conceptual perspective through a meta-review and thematic mapping

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Evidence weight

0.44

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.32 × 0.4 = 0.13
M · momentum0.57 × 0.15 = 0.09
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.