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Building Loyalty Among Public Employees: The Impact of High-Performance Work Practices

Stefano Assanti & David Giauque

Review of Public Personnel Administration2026https://doi.org/10.1177/0734371x261416153article
AJG 2ABDC B
Weight
0.50

What the paper says

This study investigates the impact of High-Performance Work Practices (HPWPs) on public employees’ organizational affective commitment and turnover intentions, focusing on the mediating role of HR attributions. Drawing on the Ability-Motivation-Opportunity (AMO) framework and attribution theory, the research adopts a mixed-method design combining Partial Least Squares Structural Equation Modeling (PLS-SEM) and Qualitative Comparative Analysis (QCA). Based on data collected from a mid-sized Swiss municipality, the findings reveal that HPWPs foster employee loyalty both directly and indirectly, especially when these practices are perceived as supporting employee well-being and aligned with public service values. The study contributes to the strategic HRM literature by validating the relevance of core theoretical frameworks in a public administration context and demonstrating the added value of a configurational perspective. It also provides actionable insights for HR professionals seeking to design integrated HRM systems that enhance commitment and reduce turnover in the public sector.

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https://doi.org/https://doi.org/10.1177/0734371x261416153

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@article{stefano2026,
  title        = {{Building Loyalty Among Public Employees: The Impact of High-Performance Work Practices}},
  author       = {Stefano Assanti & David Giauque},
  journal      = {Review of Public Personnel Administration},
  year         = {2026},
  doi          = {https://doi.org/https://doi.org/10.1177/0734371x261416153},
}

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Evidence weight

0.50

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.50 × 0.4 = 0.20
M · momentum0.50 × 0.15 = 0.07
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.