Cloud-based construction management platform adoption through the lens of TAM and TOE frameworks

What the paper says

Purpose Despite growing interest in digital transformation, the construction industry continues to face challenges in the consistent adoption of cloud-based construction management platforms (CCMPs). Existing literature often overlooks the combined influence of individual behavioural perceptions and organizational–environmental readiness. This study addresses this gap by integrating the technology acceptance model (TAM) and the technology-organization-environment (TOE) framework to develop a holistic model of CCMP adoption. Design/methodology/approach Partial least squares structural equation modelling (PLS-SEM) was applied to data collected from 256 construction professionals to examine the factors shaping CCMP adoption readiness. Findings The findings indicate that staff digital competence, cybersecurity confidence and platform interoperability significantly influence implementation readiness, mediated by perceived decision-making support and user learning curve. Organizational size was not found to moderate these effects. This study is original in developing and empirically validating an integrated TAM–TOE framework specifically tailored for CCMP, an area that has received limited theoretical and empirical attention. By bridging behavioural and contextual perspectives, the research provides a novel multi-level understanding of digital readiness in construction, offering actionable guidance for firms, platform developers, and policymakers to accelerate digital transformation. Originality/value This study contributes an integrated TAM–TOE framework that captures both individual and organizational–environmental perspectives, offering actionable insights to guide strategic CCMP implementation in digitally evolving construction environments.