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Corrigendum: Tourism services quality (TourServQual) in Egypt: The viewpoints of external and internal customers

Unknown author

Benchmarking: an international journal2026https://doi.org/10.1108/bij-02-2026-0109article
AJG 1ABDC B
Weight
0.50

Abstract

It has come to the attention of the publisher that the article Eraqi, M.I. (2006), “Tourism services quality (TourServQual) in Egypt: The viewpoints of external and internal customers”, published in Benchmarking: An International Journal, Vol. 13 No. 4, pp. 469-492, did not sufficiently reference several verbatim paragraphs from a source drawn upon. This was: Miroslawa Augustyn, M. (1998), “The road to quality enhancement in tourism”, International Journal of Contemporary Hospitality Management, Vol. 10 No. 4, pp. 145-158. https://doi.org/10.1108/09596119810222113. The author guidelines for Benchmarking: An International Journal state that articles must be fully referenced. The authors sincerely apologise for this.

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https://doi.org/https://doi.org/10.1108/bij-02-2026-0109

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@article{unknown2026,
  title        = {{Corrigendum: Tourism services quality (TourServQual) in Egypt: The viewpoints of external and internal customers}},
  author       = {Unknown author},
  journal      = {Benchmarking: an international journal},
  year         = {2026},
  doi          = {https://doi.org/https://doi.org/10.1108/bij-02-2026-0109},
}

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Evidence weight

0.50

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.50 × 0.4 = 0.20
M · momentum0.50 × 0.15 = 0.07
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.