Finding a balance between business and ethics: an empirical study of ERP-based DSS attributes
Ahmad M. Kabil & Andrew P. Ciganek
What the paper says
Numerous scandals due to unethical decisions occur despite the growing use of decision support systems (DSS). Several scholars recommend incorporating ethical attributes along with business requirements in DSS design. However, little guidance exists to indicate which ethical attributes to include and the importance ethical attributes should be given in comparison to business requirements. This study addresses this deficiency by identifying ethical requirements to integrate in DSS design drawn from the business ethics literature. This study conducted a large-scale empirical survey with information technology decision-makers to examine the relative importance of DSS fit with ethical and business requirements as well as the appropriate balance of those requirements on perceived DSS performance. The results show that decision makers perceive better DSS performance when the ethical and business requirements align with its organisation's beliefs than from ethical or business requirements alone.
Evidence weight
Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40
| F · citation impact | 0.00 × 0.4 = 0.00 |
| M · momentum | 0.20 × 0.15 = 0.03 |
| V · venue signal | 0.50 × 0.05 = 0.03 |
| R · text relevance † | 0.50 × 0.4 = 0.20 |
† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.