Chatbots in psychological screening: A report on our experiences

Roman Soucek & Amanda S. Voss

European Work and Organizational Psychology in practice2025https://doi.org/10.21825/ewopinpractice.94696article
AJG 1
Weight
0.50

What the paper says

The rapid development of chatbots powered by artificial intelligence has opened up a wide range of applications in psychology. For industrial and organizational psychology, chatbots are an interesting area of research, as they are increasingly accepted and integrated into the work context. They also offer a rich potential as a research tool, especially in the areas of diagnostics and intervention. In this article, we will discuss the use of chatbots in the context of psychological screening. First, we will describe how chatbots work as conversational agents and give a brief overview of the use of chatbots in psychological assessment. We then describe our own approach to developing a chatbot to assess different facets of work intensity. Finally, we discuss our experiences and perspectives on the use of chatbots in psychological screening.

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https://doi.org/https://doi.org/10.21825/ewopinpractice.94696

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@article{roman2025,
  title        = {{Chatbots in psychological screening: A report on our experiences}},
  author       = {Roman Soucek & Amanda S. Voss},
  journal      = {European Work and Organizational Psychology in practice},
  year         = {2025},
  doi          = {https://doi.org/https://doi.org/10.21825/ewopinpractice.94696},
}

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Evidence weight

0.50

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.50 × 0.4 = 0.20
M · momentum0.50 × 0.15 = 0.07
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.