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Emotional Intelligence in Healthcare Industry: a Bibliometric Analysis and Future Research Agenda

Anwar Rasheed et al.

International Journal of Work Organisation and Emotion2025https://doi.org/10.1504/ijwoe.2025.10069627article
ABDC B
Weight
0.37

What the paper says

The application of emotional intelligence (EI) has gained widespread recognition across various industries, including healthcare, due to its potential to enhance patient-centred care, quality communication, and stress management. A systematic review employing the PRISMA framework was conducted to extract data from the Web of Science database, while bibliometric analysis was used to gain a deeper understanding of EI's intellectual structure in healthcare. Utilising VOSviewer, co-citation, co-occurrence, and bibliographic coupling analysis were performed, highlighting the effect of nations, journals, institutions, and authors, and producing thematic clusters. Notably, eminent researchers Neal Ashknasy, Joseph C. Rode, and William H. Bommer contributed significantly to the EI field. The review's findings reveal a dearth of studies on affective computing and artificial intelligence in the EI context, stressing the need for training programs on EI and cultural intelligence for healthcare employees.

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https://doi.org/https://doi.org/10.1504/ijwoe.2025.10069627

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@article{anwar2025,
  title        = {{Emotional Intelligence in Healthcare Industry: a Bibliometric Analysis and Future Research Agenda}},
  author       = {Anwar Rasheed et al.},
  journal      = {International Journal of Work Organisation and Emotion},
  year         = {2025},
  doi          = {https://doi.org/https://doi.org/10.1504/ijwoe.2025.10069627},
}

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Emotional Intelligence in Healthcare Industry: a Bibliometric Analysis and Future Research Agenda

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Evidence weight

0.37

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.16 × 0.4 = 0.06
M · momentum0.53 × 0.15 = 0.08
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.