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Choosing the write way to communicate: Exploring the uses and gratifications of writing consultation modalities

Sava Kolev

Discourse & Communication2026https://doi.org/10.1177/17504813251409498article
ABDC A
Weight
0.50

Abstract

This qualitative study investigated the motivations and factors college students consider when selecting a medium for interpersonal communication in an academic setting. A convenience sample of college students was interviewed, and transcripts underwent reflexive thematic analysis. Participants reported fulfilling several needs through one-to-one communication with a consultant at the university’s writing center: informative/cognitive (to receive guidance), social/emotional (to feel encouraged or to socialize), and flexibility/convenience (to avoid commuting or to save time). Perceptions of media’s effectiveness were based on the medium’s richness, as face-to-face and videoconferencing apps afford clearer communication for complex discussions. Factors of media selectivity were also uncovered.

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https://doi.org/https://doi.org/10.1177/17504813251409498

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@article{sava2026,
  title        = {{Choosing the write way to communicate: Exploring the uses and gratifications of writing consultation modalities}},
  author       = {Sava Kolev},
  journal      = {Discourse & Communication},
  year         = {2026},
  doi          = {https://doi.org/https://doi.org/10.1177/17504813251409498},
}

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Choosing the write way to communicate: Exploring the uses and gratifications of writing consultation modalities

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Evidence weight

0.50

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.50 × 0.4 = 0.20
M · momentum0.50 × 0.15 = 0.07
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.