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Departures or Spirals: A TCCM-Based Systematic Review and Future Research Directions of Coping With Workplace Incivility

Kriti Gupta et al.

Human Resource Development Review2025https://doi.org/10.1177/15344843251409942article
ABDC B
Weight
0.37

Abstract

Workplace incivility (WPI), though a subtle and ambiguous form of mistreatment, can have severe ramifications. With the recent rise in attention to workplace incivility in the Human Resource Development (HRD) field, there is an acknowledgement of its potential to seep and spiral, calling for greater investigation into mitigating its consequences. We review the literature on coping with WPI (using the Theories, Context, Characteristics, and Methodologies (TCCM) framework) with a view to direct attention to this understudied aspect and to surface its potential to either perpetuate or stall the spiral and spread of WPI. We argue for greater HRD attention towards coping, highlighting its linkage with organisational climate. In doing so, we outline several practical implications for the HRD managers and future research avenues for the HRD and other scholars.

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https://doi.org/https://doi.org/10.1177/15344843251409942

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@article{kriti2025,
  title        = {{Departures or Spirals: A TCCM-Based Systematic Review and Future Research Directions of Coping With Workplace Incivility}},
  author       = {Kriti Gupta et al.},
  journal      = {Human Resource Development Review},
  year         = {2025},
  doi          = {https://doi.org/https://doi.org/10.1177/15344843251409942},
}

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Departures or Spirals: A TCCM-Based Systematic Review and Future Research Directions of Coping With Workplace Incivility

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Evidence weight

0.37

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.16 × 0.4 = 0.06
M · momentum0.53 × 0.15 = 0.08
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.