arbiter
JournalsAccount

The well-being-enhanced READINESS model: a human-centric extension for risk and crisis communication in generative AI contexts

Anca Anton et al.

Journal of Communication Management2026https://doi.org/10.1108/jcom-07-2025-0172article
AJG 1ABDC B
Weight
0.50

Abstract

Purpose This article proposes a conceptual extension of the READINESS model (Jin et al., 2024, 2025) by introducing well-being as a foundational, transversal dimension that underpins READINESS as a mindset, multilevel efficacy and dynamic process. Design/methodology/approach Anchored in insights from genAI risk research and communication theory, the well-being-enhanced READINESS model reframes READINESS as a human-centred capacity driven by emotional sustainability, psychological safety and ethical reflexivity. Findings By integrating leadership communication, perceived organisational support and health-oriented infrastructures, the model offers a more inclusive and sustainable roadmap for genAI READINESS. It challenges both theory and practice to recognise well-being as a strategic imperative in the face of technological disruption. Research limitations/implications The article concludes by outlining implications for communication research, leadership development and genAI governance, advocating for systemic support that bridges operational efficacy with emotional and ethical sustainability. Originality/value While traditional crisis management models focus on preparedness and resilience, they often overlook the psychosocial tolls imposed on communication professionals navigating genAI-mediated environments, where emotional strain, ethical ambiguity and cognitive overload converge.

Open via your library →

Cite this paper

https://doi.org/https://doi.org/10.1108/jcom-07-2025-0172

Or copy a formatted citation

@article{anca2026,
  title        = {{The well-being-enhanced READINESS model: a human-centric extension for risk and crisis communication in generative AI contexts}},
  author       = {Anca Anton et al.},
  journal      = {Journal of Communication Management},
  year         = {2026},
  doi          = {https://doi.org/https://doi.org/10.1108/jcom-07-2025-0172},
}

Paste directly into BibTeX, Zotero, or your reference manager.

Flag this paper

The well-being-enhanced READINESS model: a human-centric extension for risk and crisis communication in generative AI contexts

Flags are reviewed by the Arbiter methodology team within 5 business days.

Evidence weight

0.50

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.50 × 0.4 = 0.20
M · momentum0.50 × 0.15 = 0.07
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.