Exploring the Impact of Servitization on Chinese Manufacturing Firm Performance: An Analysis of the Role of Management Capabilities and Competitive Strategy
Muhammad Ajmal et al.
What the paper says
This research explores the complementary factors to servitization and firm performance. The management capabilities mediate, significantly impacting the firm’s performance. The competitive strategy is used as a moderator to enhance the servitization phenomena. A sample size of 236 medium to large manufacturing firms operating in different provinces of China. The study results show that management capabilities fully mediate the relationship between servitization and firm performance, and competitive strategies positively moderate the relationship between servitization and management capabilities. Firms must understand the local environment of China and have competent management skills to develop a competitive strategy for servitization to be successful.
2 citations
Evidence weight
Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40
| F · citation impact | 0.16 × 0.4 = 0.06 |
| M · momentum | 0.80 × 0.15 = 0.12 |
| V · venue signal | 0.50 × 0.05 = 0.03 |
| R · text relevance † | 0.50 × 0.4 = 0.20 |
† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.