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Fostering Employee Support for Corporate Social Advocacy (CSA) Through Dialogic Internal Communication and Transformational Leadership

Yeonsoo Kim & Shana Meganck

Journal of Public Relations Research2024https://doi.org/10.1080/1062726x.2024.2373250article
ABDC B
Weight
0.78

Abstract

This study advocates an integrative, inside-out approach to Corporate Social Advocacy (CSA), emphasizing the development of robust internal support among employees. It identifies dialogic internal communication (focusing on mutuality and openness) and transformational leadership as key factors, examining their effects on enhancing employees' advocacy intentions, supportive communication intentions toward the company (positive megaphoning), and trust. These factors were hypothesized to influence employee-related outcomes both directly and indirectly through employee-organization identification. A nationwide online survey with full-time employees was conducted. The findings indicate that dialogic internal communication strengthens employees' organizational identification, advocacy intentions, positive megaphoning, and trust in the organization. Additionally, transformational leadership positively impacts organizational identification, positive megaphoning, and trust. A significant mediating role of enhanced employee-organization identification was observed. Dialogic communication demonstrated a more substantial impact than transformational leadership in fostering positive employee outcomes. Theoretical and practical implications were discussed.

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https://doi.org/https://doi.org/10.1080/1062726x.2024.2373250

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@article{yeonsoo2024,
  title        = {{Fostering Employee Support for Corporate Social Advocacy (CSA) Through Dialogic Internal Communication and Transformational Leadership}},
  author       = {Yeonsoo Kim & Shana Meganck},
  journal      = {Journal of Public Relations Research},
  year         = {2024},
  doi          = {https://doi.org/https://doi.org/10.1080/1062726x.2024.2373250},
}

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Fostering Employee Support for Corporate Social Advocacy (CSA) Through Dialogic Internal Communication and Transformational Leadership

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Evidence weight

0.78

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact1.00 × 0.4 = 0.40
M · momentum1.00 × 0.15 = 0.15
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.