Authenticity and novelty on bali’s cultural tourist loyalty: Mediating role of aesthetic experience quality

Miharni Tjokrosaputro et al.

Tourism and Hospitality Management2026https://doi.org/10.20867/thm.32.3.3article
ABDC C
Weight
0.50

What the paper says

Purpose – This research examines the impact of authenticity and novelty perception on tourist loyalty, focusing on the role of Aesthetic Experience Quality (AEQ) as a mediating variable. The study applies the Cognitive Appraisal Theory (CAT) framework and focuses on cultural tourism in Bali, Indonesia. Methodology/Design/Approach – A descriptive research design was employed, with data collected through traditional paper-based surveys and digital forms using Google Forms. Respondent selection was conducted via purposive sampling, and the data were analysed using PLS-SEM. Findings – The results reveal that authenticity and novelty significantly enhance Aesthetic Experience Quality (AEQ). While novelty directly fosters tourist loyalty, authenticity does not exert a direct effect. Instead, AEQ mediates both authenticity and novelty, underscoring its pivotal role in strengthening loyalty towards cultural destinations. Originality of the research – This study offers an advanced contribution by developing a tourist loyalty model based on authenticity and novelty in cultural tourism destinations, with AEQ as a mediator from the CAT perspective. It addresses research gaps and inconsistencies in previous studies on the relationship between authenticity and tourist loyalty. The findings strengthen the theoretical understanding of how authenticity shapes tourist loyalty within the context of cultural tourism destinations.

Open paper page →

Cite this paper

https://doi.org/https://doi.org/10.20867/thm.32.3.3

Or copy a formatted citation

@article{miharni2026,
  title        = {{Authenticity and novelty on bali’s cultural tourist loyalty: Mediating role of aesthetic experience quality}},
  author       = {Miharni Tjokrosaputro et al.},
  journal      = {Tourism and Hospitality Management},
  year         = {2026},
  doi          = {https://doi.org/https://doi.org/10.20867/thm.32.3.3},
}

Paste directly into BibTeX, Zotero, or your reference manager.

Flag this paper

Authenticity and novelty on bali’s cultural tourist loyalty: Mediating role of aesthetic experience quality

Flags are reviewed by the Arbiter methodology team within 5 business days.


Evidence weight

0.50

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.50 × 0.4 = 0.20
M · momentum0.50 × 0.15 = 0.07
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.