arbiter
JournalsPricingAccount

CSR Perceived by Employees and Organizational Citizenship Behaviors in mutual insurance companies: The mediating role of job involvement.

Ridha Bechri

Indonesian Management and Accounting Research2025https://doi.org/10.25105/fspyk353article
ABDC C
Weight
0.50

What the paper says

This study aims to explain the mechanism through which employees' attitudes toward corporate social responsibility (CSR) in social enterprises influence organizational citizenship behaviors (OCBs), with job involvement considered as a mediating factor. Based on a sample of 532 employees from Tunisian mutual insurance companies, structural equation modeling confirms the direct positive links between perceived CSR and OCBs. Indirect effects through job involvement reveal that CSR fosters OCBs oriented toward the organization (civic virtue and team spirit), but not those directed toward individuals (mutual help). While existing literature supports the link between CSR and OCBs, few studies have examined the mediating processes involved. This study addresses this gap by demonstrating how CSR perceptions can enhance job involvement, which in turn promotes specific forms of organizational citizenship behaviors. Its findings offer practical implications for managers seeking to leverage CSR to enhance employee engagement, foster citizenship behaviors, and promote sustainable performance.

Open paper page →

Cite this paper

https://doi.org/https://doi.org/10.25105/fspyk353

Or copy a formatted citation

@article{ridha2025,
  title        = {{CSR Perceived by Employees and Organizational Citizenship Behaviors in mutual insurance companies: The mediating role of job involvement.}},
  author       = {Ridha Bechri},
  journal      = {Indonesian Management and Accounting Research},
  year         = {2025},
  doi          = {https://doi.org/https://doi.org/10.25105/fspyk353},
}

Paste directly into BibTeX, Zotero, or your reference manager.

Flag this paper

CSR Perceived by Employees and Organizational Citizenship Behaviors in mutual insurance companies: The mediating role of job involvement.

Flags are reviewed by the Arbiter methodology team within 5 business days.

Evidence weight

0.50

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.50 × 0.4 = 0.20
M · momentum0.50 × 0.15 = 0.07
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.