Quality Performance In our World: What Fast Service Should Really Mean
Dianne H.B. Welsh
International Hospitality Review2016article
ABDC C
Weight
0.26
What the paper says
The service-producing industries have experienced problems in quality in the 1980s because of intense competition. The author discusses how these problems have been compounded in the fast food industry and how quality control can lead to success.
1 citation
Evidence weight
0.26
Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40
F · citation impact
0.00 × 0.4 = 0.00
M · momentum
0.20 × 0.15 = 0.03
V · venue signal
0.50 × 0.05 = 0.03
R · text relevance †
0.50 × 0.4 = 0.20
† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.